Horizon Prime™: Simplifying 911 Compliance for Hybrid UC Environments

A cloud-managed service that ensures your enterprise collaboration and voice platforms are always compliant with evolving 911 regulations.

Horizon Prime centralizes E911 management across all your on-premises and cloud UC platforms. It automatically identifies caller locations, routes emergency calls to the right PSAP, and notifies your internal teams instantly—all through a single, easy-to-manage portal.

Key Capabilities:

• Regulatory assurance: Stay compliant with Ray Baum’s Act and Kari’s Law—without manual upkeep.
• Centralized E911 management: Manage all users, endpoints, and locations in one interface.
• Multi-UC compatibility: Works with Cisco, Avaya, Mitel, Microsoft Teams, and more.
• Dynamic location updates: Detects user movement and updates dispatchable locations in real time.
• Built-in notifications: Sends alerts to security or response teams when a 911 call is made.