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Features and Benefits

E911 Manager integrates with an organization's phone system to automatically track, manage and deliver life-saving location identification information. The full features of E911 Manager enable administrators to automatically manage E911 from a single server regardless of size or scope of the phone system.

These E911 Manager features include:

Softphone Location Determination Application
Description Features
SLDA integrates with the IP softphone to prompt users to designate their location upon logging in to use the phone.
  • Users can choose from pre-defined locations or designate a new location
  • Validates and approves new location according to the Master Street Address Guide (MSAG)
  • Updates proper systems and databases for national E911 coverage
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Location Information Server
Description Features
LIS captures the location of IP phone users working at remote offices, at home or while traveling to enable local 911 service.
  • Automatically captures changes in "real time" and updates proper systems and databases
  • Integrated into E911 Manager to deliver a full suite of reports, alerts and automation
  • Centralized 911 call routing and ALI management for more cost-effective solution
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Automated E911 ALi Management
Description Features
A single E911 Manager server automatically interfaces with all call servers and PBXs on the network to detect phone moves, adds and changes, create ALI records and submit records to regional ALI database providers.
  • Minimum administration required after the system is installed.
  • Scalable across the enterprise - multiple PBX/call servers and multiple regional ALI databases.
  • A single E911 Manager Server handles analog, digital and IP phones.
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Network Discovery
Description Features
IP end-points are identified in "real time" when they move from place to place on the network
  • Automatically discovers the new location in "real time"
  • No administration required for MACs
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Emergency On-site Notification
Description Features
Emergency On-site Notification (EON) instantly provides the precise location of a 911 call to security personnel via a screen-pop with an audible alert, text message or pager
  • Enables rapid on-site emergency response
  • Enables corporate-wide visibility to real-time emergency situations via email and SMS messaging
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Alerts and Scheduled Tasks
Description Features
Daily administrative tasks are scheduled to occur automatically with real-time alerts that indicate problems
  • Enables "hands-off"management of E911
  • Administrators can be notified via email, SMS messaging when data processing or emergency events occur
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Web-Based Administration
Description Features
Administrators use any browser-based PC to administer the application.
  • Allows administration of the application from virtually anywhere
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Report and Tracking
Description Features
E911 Manager includes an extensive inventory of reports, event logging and notifications
  • Provides a detailed record of corporate E911 compliance.
  • Notifications show administrators that the system is operating flawlessly across the enterprise
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For more information, contact us at 1-877-REDSKY1 or info@redskytech.com
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