E911 Technology Standards


NENA is the National Emergency Number Association. NENA's mission is to foster the technological advancement, availability and implementation of a universal emergency telephone number system (9-1-1). In carrying out its mission, NENA promotes research, planning, training and education. The protection of human life, the preservation of property, and the maintenance of general community security are among NENA's objectives.

Serving as a link in the delivery of emergency services, 9-1-1 has, throughout its evolution, become recognized as an asset of the North American public. And the NENA organization has been connected to 9-1-1 every step of the way. From assisting and promoting new system installations, to educating managers on the latest technologies and business practices, NENA and its members have been intertwined with 9-1-1 during the growth and development of the 9-1-1 systems in North America. NENA is proud to share this heritage, and as an organization, we are uniquely positioned to take 9-1-1 to new heights and to meet new challenges.

Through its Technical and Operations Committees, NG9-1-1 Partner Program, and participation in the USDOT NG9-1-1 program, NENA is working with other industry SDOs to develop standards and best practices for implementing and operation NG9-1-1. Building upon the standards and recommendations NENA has developed over the years for traditional 9-1-1 communication systems, NENA’s i2 and i3 IP-based Next Generation 9-1-1 architectures represent a consensus-based solution to insuring that 9-1-1 systems can meet the challenges of the “IP revolution,” including multimedia inputs to PSAPs and real-time, higher accuracy location requirements for ultra-mobile IP devices.

Get more Information on NENA standards and recommendations relevant to both traditional and NG9-1-1