E911 MANAGER® is installed on premise and locates devices as they move throughout your campus.
When emergency calls are placed, E911 MANAGER® sends the emergency location of the phone to first responders.
E911 MANAGER® can scale to tackle even the most comprehensive voice environment. Combined with our cloud service E911 ANYWHERE, your employees can be protected by E911 in any of your buildings or if they are working remotely.
E911 Manager® supports two methods of location determination for IP phones. Layer 3 Network Regions provides location tracking based on the IP address and subnet of the phone. Layer 2 Network Discovery, provides location tracking to the Layer 2 switch or port on the switch. Both of these methods provide real-time location tracking of IP phones without admin intervention. Phones can move anywhere in the enterprise and their location is automatically discovered and the call server is updated to provide the correct outbound emergency number
Emergency On-Site Notification (EON) is a software module on E911 Manager®. EON can save 2-3 minutes in response time to a 9-1-1 call. EON monitors all PBXs and call servers for an outbound 911 call. When EON sees a call, it retrieves the location record for the caller and sends a notification and the location of the caller to security desks, and sends emails and SMS messages to administrators and corporate security. EON is very selective. Only security guards in the building where a 911 call is made will get the screen pop alert while corporate security is notified of all 911 calls made from any location in the country.
WiFi E911® is a software module on RedSky's award-winning E911 Manager® platform that works seamlessly with enterprise WiFi networks to track the location of WiFi phones in real time and provide routing instructions to the call server when a 9-1-1 call is made.
MyE911® is client software that protects mobile softphone users. MyE911® is loaded on the laptop with the softphone. Every time the softphone is booted up or the IP address changes, the MyE911® client preempts the users and requires the user to identify their location to the enterprise. The screen shot below shows how a user can quickly select a location from a favorites list (Home, Office, Favorite Hotel, etc.) or they can enter a new location.